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Sep 27, 2016 @ 9:16 PM

Fwd: Your first CenturyLink bill explained



Steink@gmail.com  443-831-3866

Begin forwarded message:

From: Stein <steink@gmail.com>
Date: September 26, 2016 at 7:19:14 PM EDT
To: CenturyLink <ctlbill@centurylink.com>
Subject: Re: Your first CenturyLink bill explained

When are you coming to install the service?

Steink@gmail.com  443-831-3866

On Sep 24, 2016, at 7:50 AM, CenturyLink <ctlbill@centurylink.com> wrote:

for account ending in 1298


Your first bill explained.

We're glad you chose CenturyLink. Thank you!

Before you get your first bill, we want to make sure you're aware that it's usually higher than your typical monthly bill.

Why is the first bill usually higher?
CenturyLink services are billed one month in advance. However, since we start your service before billing you, your first bill also includes partial month (prorated) charges which cover the additional time from the day your service starts to the beginning of your monthly billing cycle.

The bill may also include one-time charges. They don't appear on your bill every month. Depending on your services, these could include:
  • equipment purchases
  • equipment shipping and handling
  • activation or installation fees

It's all in the bill details!
We want you to feel comfortable and confident that you know what you're paying for. So we've put together some resources to help you understand your bill:
Thank you for your business!


Sincerely,

Your CenturyLink Customer Service Team

We're Here to Help

If you have any questions or need help, chat online with us or visit Century Link Help online.

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